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Why NavTax?

Navtax Promises

1. Fixed Fees

Quoted in advance of the work and related to the value of work to be completed so that you know where you stand. That is unless you prefer to be charged on an hourly basis. Get a fixed fee quote

2. Free Phone & Email Support

You can call as much as you need without charge. It can be about anything – tax, business ideas, just someone to use as a sounding board or whatever you need. If you need help and we can provide it on the phone, it’s FREE.

3. Free Meetings

Whenever you wish to meet up, any meetings at our offices are always provided FREE of charge. You have the right to these whenever you feel the need. Just call us to schedule the meeting.

4. FREE Initial Tax Review

To identify all the tax planning opportunities you are not presently taking advantage of.

5. Work On Time,
Every Time

As long as information is provided on time, accounts are guaranteed for completion within 30 days, phone calls and e-mails returned within 24 hours max but usually sooner.

6. Someone to Sort All Your Paperwork

Paperwork can be stressful! We want you to get on with building and running your business. So included within the fixed fee we take care of book-keeping, payroll, annual accounts using our award winning, cloud based technologies

7. A Flexible Accountant Who Speaks Plain English

No technical jargon, we promise you open and honest advice. We want you to feel comfortable to call or email us for good sound understandable advice anytime

8. Fee protection
insurance

To ensure peace of mind, included within our fixed fees is fee protection insurance to cover your costs to defend against any enquiry, check, intervention or dispute from HMRC. This cover also inlcudes free access to employment law and business safety advice lines.

And the last reason is our 100% Risk Free Guarantee

Use our services to help you pay less tax and increase wealth, completely at our risk.
Our services are so outstanding there’s a 100% Risk Free Guarantee.

Here it is…

If at any time you are not completely happy with our work please discuss it with us. If we really can’t sort the issue for you then don’t pay for the part you’re not happy with. Ask for it at any time within 30 days of the work and we won’t expect payment.

That means…

  • No small print;
  • No quibbles;
  • No questions asked;
  • No exceptions;
  • No strings.

In return for you trusting us with your work, we trust you to be the judge of it. Please tell us if you are not satisfied and don’t hesitate to recommend us to others if you are!

Frequently Asked Questions

These are a few of the more common questions we get asked by prospective clients considering using our services…

If your existing accountant is offering you an excellent pro-active service at a fair fee then stick with them. However, different accountants will save you different amounts of tax and provide different levels of business advice. If your present accountant doesn’t offer the type of service you want and that we do offer, then changing over to us is very easy. It involves just one letter from you and we take care of everything else for you. Your existing accountant is not usually allowed to charge you for providing the normal handover information.

No! We offer fixed fees linked to the value of what we provide. We’re not always the cheapest and as with many things in life the cheapest is often the most expensive in the long run. However, we are not expensive and we offer excellent value for what we provide. Most importantly we never undertake work without agreeing the fee arrangements in advance so you always know where you stand.

We can’t over emphasise the importance of tax planning at an early stage, not crisis driven advice. Ideally you do tax planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice and we are about helping you change the future, not just reporting what has already happened.

Yes. It often helps to see your business, books and records, etc at first hand and we are always happy to invest our time without charge to show you what we can do. Of course, if you prefer to visit us, that’s fine too.

When’s good for you? Let us know and we’ll do our utmost to help. If you need to see somebody urgently, we’re always out and about and can arrange to see you very quickly.

We’re not in the business of providing low quotes just to get your business for the first year and then raising the fees. We want you as a long term client who trusts us to do what we say we will do. We quote what we anticipate to be a fair fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Very occasionally there may be reasons why the amount of work involved exceeded what was expected but we would sit down and discuss these with you. In some cases, where it is clear exactly what work is involved we can guarantee the fee for more than one year.

All we can say is that as accountants, you’d expect us to be a bit analytical, which is true. As such do you really think we would offer you something we couldn’t deliver that is backed up by our 100% risk free guarantee. Our clients are used to this level of service. You are also more than welcome to speak with some of our existing clients who have the experience of our service. See what our clients say.

If you need further advice, have any questions about our services, would like a free consultation or a fixed fee quote.